# QSDA\_Pro setup configuration issue
**URL:** https://community.easyqlik.com/t/qsda-pro-setup-configuration-issue/79
**Category:** Uncategorized
**Created:** [May 5, 2021, 12:24pm UTC](https://community.easyqlik.com/t/qsda-pro-setup-configuration-issue/79 "2021-05-05T12:24:42Z")
**Posts on this page:** 12
**Page:** 1
### Author:  [@Gopalikea](https://community.easyqlik.com/u/Gopalikea)
#### Post date: [May 5, 2021, 12:24pm UTC](https://community.easyqlik.com/t/qsda-pro-setup-configuration-issue/79/1 "2021-05-05T12:24:42Z")
Hi,
We are trying to configure Qsda\_Pro\_Setup\_104 in our Qliksense enterprise environment.
Installed QSda\_pro setup in central node . When i try to open [http://localhost:5003/](http://localhost:5003/), it says QSDA Initializing.
But it is not loading anything.
When i checked port 5003,5000 are open in the server.
Is there any other configuration, settings needs to be implemented?
Thanks in advance.
Regards,
Gopal
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### Author:  [@rob](https://community.easyqlik.com/u/rob)
#### Post date: [May 6, 2021, 2:24pm UTC](https://community.easyqlik.com/t/qsda-pro-setup-configuration-issue/79/2 "2021-05-06T14:24:05Z")
Take a look at the errorlog from the menu Admin -\> errorlog. Any messages there?
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### Author:  [@Gopalikea](https://community.easyqlik.com/u/Gopalikea)
#### Post date: [May 6, 2021, 3:05pm UTC](https://community.easyqlik.com/t/qsda-pro-setup-configuration-issue/79/3 "2021-05-06T15:05:55Z")
Hi Rob,
It is not even loading menu.
Please refer the attached screenshot and let me know where the log file is stored in the installation path.so that i can get the error message from there.
Regards,
Gopal
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### Author:  [@rob](https://community.easyqlik.com/u/rob)
#### Post date: [May 6, 2021, 3:12pm UTC](https://community.easyqlik.com/t/qsda-pro-setup-configuration-issue/79/4 "2021-05-06T15:12:31Z")
Logs are in
C:\Users\userid\AppData\Local\EasyQlik\QSDA\log
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### Author:  [@Gopalikea](https://community.easyqlik.com/u/Gopalikea)
#### Post date: [May 7, 2021, 6:30am UTC](https://community.easyqlik.com/t/qsda-pro-setup-configuration-issue/79/5 "2021-05-07T06:30:10Z")
Hi Rob,
Please refer the attached logs(today & yesterday).
[qsda-2021-05-07.log](https://community.easyqlik.com/uploads/short-url/j1COCUsdT3emT2ZW32kETgnJyok.log) (13.5 KB) [qsda-2021-05-06.log](https://community.easyqlik.com/uploads/short-url/vLl36ArK3bqhN7rKOvBavE0MTrc.log) (26.0 KB)
Regards,
Gopal
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### Author:  [@rob](https://community.easyqlik.com/u/rob)
#### Post date: [May 10, 2021, 3:21pm UTC](https://community.easyqlik.com/t/qsda-pro-setup-configuration-issue/79/6 "2021-05-10T15:21:04Z")
Are there any error messages in the Devtools console?
F12 -\> Console
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### Author:  [@Gopalikea](https://community.easyqlik.com/u/Gopalikea)
#### Post date: [May 11, 2021, 9:35am UTC](https://community.easyqlik.com/t/qsda-pro-setup-configuration-issue/79/7 "2021-05-11T09:35:51Z")
Hi Rob,
We are not finding any error in the Devtools console.
Please refer the attached screenshot for detail.
Regards,
Gopal
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### Author:  [@Gopalikea](https://community.easyqlik.com/u/Gopalikea)
#### Post date: [May 11, 2021, 9:39am UTC](https://community.easyqlik.com/t/qsda-pro-setup-configuration-issue/79/8 "2021-05-11T09:39:05Z")
After refreshing page, I got some syntax error. Please refer attached screenshot.
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### Author:  [@rob](https://community.easyqlik.com/u/rob)
#### Post date: [May 14, 2021, 3:35pm UTC](https://community.easyqlik.com/t/qsda-pro-setup-configuration-issue/79/9 "2021-05-14T15:35:11Z")
Internet Explorer is supported with QSDA. Supported browsers include Chrome, Edge and Firefox.
I’ll add a check for IE and display a more useful message as well as update the documentation.
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### Author:  [@rob](https://community.easyqlik.com/u/rob)
#### Post date: [May 22, 2021, 4:50am UTC](https://community.easyqlik.com/t/qsda-pro-setup-configuration-issue/79/10 "2021-05-22T04:50:26Z")
Correction. What I meant was the IE is _not_ supported.
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### Author:  [@Gopalikea](https://community.easyqlik.com/u/Gopalikea)
#### Post date: [July 19, 2021, 7:48am UTC](https://community.easyqlik.com/t/qsda-pro-setup-configuration-issue/79/11 "2021-07-19T07:48:07Z")
Hi Rob,
We have installed QSDA Pro 1.2.4-Beta and it is working in QS Server.
Here, so far after investigation this is somehow working : [http://Servername:5003/applist](http://Servername:5003/applist)
But, same public DNS it’s not working: [http://selfservice.abc.com:5003/applist](http://selfservice.abc.com:5003/applist)
Can we know to work on Proxy DNS? How that can be configured?
Whether it will support on SAML Authentication ?
Do you have any input on this?
Regards,
Gopal
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### Author:  [@rob](https://community.easyqlik.com/u/rob)
#### Post date: [July 20, 2021, 6:14pm UTC](https://community.easyqlik.com/t/qsda-pro-setup-configuration-issue/79/12 "2021-07-20T18:14:44Z")
It sounds like the port 5003 is not open on your external interface. Check the firewall settings there.
SAML auth as a Qlik Sense connection is not yet available, but it is on my TODO list.